nonstar Casino Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") govern your access to and use of the nonstar Casino website located at nonstar.app and all associated services, games, features, and content (collectively, the "Platform"). These Terms apply to all visitors, registered users, and any other persons who access or use the Platform.

By accessing the nonstar Platform, registering an account, making a deposit, or participating in any game or promotion, you acknowledge that you have read these Terms, that you understand them, and that you agree to be bound by them. If you do not agree to these Terms, you must immediately cease using the nonstar Platform.

nonstar reserves the right to update or modify these Terms at any time. Continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2. Eligibility

To register and use the nonstar Casino Platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age, as required under Philippine gambling regulations.
• You must be a natural person with full legal capacity to enter into binding contracts under Philippine law.
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, or officer of nonstar Casino, or an immediate family member of any such person.
• You must not have been previously excluded or banned from the nonstar Platform or any other PAGCOR-regulated gaming platform.
• You must not be acting on behalf of another person or entity when registering or using the Platform.

nonstar reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification may result in suspension of your account and withholding of any pending withdrawals pending resolution.

3. Account Registration

To access the full features of the nonstar Platform, you must register a player account. During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, email address, and contact number. You agree to update this information promptly if it changes.

Each individual may register only one (1) account on the nonstar Platform. The creation of multiple accounts by a single individual — whether using different email addresses, names, payment methods, or devices — is strictly prohibited. nonstar employs technical and manual measures to detect duplicate accounts. Where duplicate accounts are identified, nonstar reserves the right to close all associated accounts and forfeit any balances therein.

You are solely responsible for maintaining the confidentiality of your nonstar account credentials, including your password. You must not share your login details with any third party. nonstar will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure. If you suspect unauthorized access to your account, you must notify nonstar support immediately.

nonstar reserves the right to refuse registration or close any account at its sole discretion, including where it suspects fraudulent activity, misrepresentation, or violation of these Terms.

4. Deposits and Withdrawals

nonstar supports the following payment methods for deposits and withdrawals by Philippine players: GCash, PayMaya (Maya), and bank transfers via major Philippine banks including BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit cards linked to Philippine bank accounts may also be accepted.

Prohibited payment methods: nonstar does not accept deposits or process withdrawals via credit cards (in compliance with Philippine regulations prohibiting credit card funding of gambling accounts) or any form of cryptocurrency.

All deposits must originate from a payment method registered in your own name. Third-party deposits are not permitted. nonstar reserves the right to return deposits made from unverified or third-party sources and to suspend the associated account pending investigation.

Withdrawal requests are subject to identity verification (KYC). You may be required to submit a government-issued ID, proof of address, and proof of ownership of your payment method before your first withdrawal is processed. nonstar aims to process verified withdrawal requests to GCash within 15 minutes during normal operating hours, though processing times may vary depending on the payment provider and verification status.

Minimum and maximum deposit and withdrawal limits apply and are displayed within your nonstar account dashboard. These limits may be adjusted based on your account verification level and transaction history.

5. Bonuses and Promotions

nonstar Casino offers various bonuses and promotional offers to new and existing players from time to time. All bonuses are subject to specific terms and conditions, including wagering requirements, minimum deposit thresholds, game restrictions, and expiry periods. These specific terms are communicated at the time each bonus is offered and form part of these Terms.

General bonus rules applicable to all nonstar promotions include:

• Bonuses may only be claimed once per player, per household, per IP address, and per device, unless otherwise stated.
• Bonus funds must be wagered the specified number of times before any associated winnings can be withdrawn.
• nonstar reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Any attempt to exploit, abuse, or manipulate bonus terms — including through the use of multiple accounts, coordinated play, or systematic low-risk wagering strategies — will result in the forfeiture of the bonus and any associated winnings, and may result in account suspension.
• Bonuses are intended for recreational play only and are not a guaranteed source of income.

6. Game Rules and Fair Play

All games available on the nonstar Platform are governed by individual game rules, which are accessible within each game interface. In the event of any conflict between these Terms and specific game rules, the specific game rules shall prevail with respect to that game.

nonstar's digital casino games (slots, virtual table games, and other RNG-based titles) use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Live dealer games are conducted using physical equipment under controlled studio conditions. Return-to-Player (RTP) percentages for slot games are published within the game information panels.

In the event of a technical malfunction, disconnection, or system error during gameplay, nonstar reserves the right to void the affected game round and return the wagered amount to the player's account. nonstar's decision in such matters is final.

7. Prohibited Conduct

The following conduct is strictly prohibited on the nonstar Platform:

• Use of automated software, bots, scripts, or any artificial intelligence tools to interact with the Platform or its games.
• Collusion with other players to gain an unfair advantage in any game.
• Exploitation of software bugs, errors, or vulnerabilities. Any such bugs must be reported to nonstar support immediately.
• Money laundering, fraud, or any other illegal financial activity using the Platform.
• Providing false or misleading information during registration or verification.
• Accessing the Platform from a jurisdiction where online gambling is prohibited.
• Allowing any third party to use your nonstar account.
• Any conduct that nonstar reasonably determines to be harmful to the integrity of the Platform or other players.

Violation of any of the above may result in immediate account suspension, forfeiture of account balances, and referral to relevant Philippine law enforcement authorities where applicable.

8. Intellectual Property

All content on the nonstar Platform — including but not limited to software, game content, graphics, logos, trademarks, text, and design elements — is the property of nonstar Casino or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial recreational purposes only.

You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the nonstar Platform without prior written consent from nonstar Casino.

9. Limitation of Liability

To the maximum extent permitted by applicable Philippine law, nonstar Casino shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of winnings, loss of data, or loss of goodwill.

nonstar does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. nonstar makes no representations or warranties of any kind, express or implied, regarding the operation of the Platform or the information, content, or materials included therein.

In jurisdictions that do not allow the exclusion of certain warranties or the limitation of liability for certain types of damages, nonstar's liability shall be limited to the fullest extent permitted by law.

10. Privacy and Data Protection

nonstar Casino collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms and is incorporated herein by reference. By using the nonstar Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

nonstar complies with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and all implementing rules and regulations thereunder. Your personal data will not be sold to third parties and will only be shared with service providers and regulatory authorities as required for the operation of the Platform and compliance with applicable law.

11. Responsible Gaming

nonstar Casino is committed to promoting responsible gaming. The Platform provides a suite of responsible gaming tools accessible from every player's account dashboard, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available 24/7 and take effect immediately upon activation.

nonstar strictly enforces the 21+ age requirement for all players. If you believe you may have a gambling problem, we encourage you to use the self-exclusion feature in your account settings or contact our support team. Gambling is addictive. Know when to stop.

For more information on responsible gaming tools and resources available to Filipino players, please visit our Responsible Gaming page.

12. Account Suspension and Termination

nonstar reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Failure to complete identity verification within the required timeframe.
• At the player's own request (voluntary self-exclusion or account closure).
• Regulatory direction from PAGCOR or other competent Philippine authorities.

Upon account closure, any verified real-money balance remaining in your account (excluding bonus funds subject to incomplete wagering requirements) will be returned to your registered payment method, subject to completion of any outstanding verification requirements.

You may request voluntary closure of your nonstar account at any time by contacting our support team. Voluntary closure requests will be processed within 5 business days.

13. Amendments to These Terms

nonstar Casino reserves the right to amend, update, or replace these Terms at any time. Where changes are material, nonstar will endeavor to provide reasonable notice to registered players via email or an in-platform notification. The date of the most recent revision is indicated at the top of this document.

Your continued use of the nonstar Platform after any amendments have been posted constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure as described in Section 12.

14. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute between you and nonstar Casino, both parties agree to first attempt to resolve the matter amicably through direct communication with nonstar's customer support team. If the dispute cannot be resolved informally within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.

For disputes relating to the fairness of game outcomes or platform operations, nonstar's records and logs shall constitute prima facie evidence of the facts recorded therein, unless you can demonstrate a clear technical error.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions or the nonstar Platform, please contact our support team. Our customer support is available 24 hours a day, 7 days a week.

You may reach nonstar Casino support by email at: [email protected]

nonstar Casino is committed to responding to all formal inquiries within 3 business days. For urgent account-related matters, live chat support is available directly within the nonstar Platform.